BTI’s Premium Practice Forecast and Client Service Performance 2012 Webinar

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The 2012 legal market is vastly incongruous, with select practice areas promising growth rates as high as 4.2% while others plunge up to 13.2%. Against this rocky backdrop, client satisfaction dips precipitously to levels unseen since 2007.

Based on our annual research with more than 240 corporate counsel, hear what clients have to say about:

• The new 2012 BTI Client Service 30
• The 7 highest priority practice areas for 2012
• Which 4 practice areas are poised to garner premiums after more than 12 months of rate pressure

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Premium Practices Forecast and Client Service Performance 2011

Complimentary download of webinar recording available now

BTI’s 10th annual survey of corporate counsel delivers a ray of sunshine – and a resounding wake-up call to those firms still playing by yesterday’s rules. A brand new analysis, based on more than 300 new, one-on-one interviews delivers:

• The 2011 BTI Client Service 30 – breaking news on the 30 firms delivering the best client service
• 6 distinct signs of market stabilization – and 8 areas of growth
• 5 practices attracting higher rates than in 2010
• The new 17th activity driving client relationships

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Lust for Litigation: BTI’s Litigation Outlook for 2011

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BTI unveils its newest research into the future of litigation and how you can win this exclusive work. We delineate top trends and opportunities in litigation; plus, we give you the chance to ask your most pressing questions about what clients want and how law firm leaders—by name—are staying one step ahead.

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World-Class Client Feedback Programs: Driving Revenue in a Down Market

Complimentary download of recording available now 

Back by popular demand, BTI demystifies the secrets of client service excellence and delivers a commanding look at how best-performing firms measure, track and improve client satisfaction.

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